Welcome to the Help Center

Make sure that you're logging in with the correct email and password. If you don't remember the email, check the confirmation email message that we sent you. If you don't remember your password, just click the “Forgot password?” link and you’ll be able to reset it. Keep in mind that this will reset your password for all Conduit services.

Important: If you haven't logged in to your Control Panel since Oct 2011, then you'll need to upgrade to your new email login by creating a new account and then importing your toolbar(s) to it. (Your email will be your Conduit ID.) Follow these steps to upgrade your login:

1.     Start logging in with your old toolbar name and password. You'll be prompted to create your new account. 

2.      Fill in the form and click CREATE AN ACCOUNT.

3.      Open the confirmation email that we sent you and confirm your email address.

4.     Your Control Panel reopens. Click START WORKING.

5.      (This process creates a new toolbar, so you’ll be asked to name it.) Do so and click START to proceed.)

6.      Go to the Home tab and click IMPORT TOOLBAR.

7.      Enter your old Toolbar/Login Name and password and click IMPORT.     

 Check here, too:

• The toolbar you're trying to log in to may have been imported to your Conduit ID (email login) account. Log in with your email and password, and you’ll see all of your toolbars on your Home page (click the Community Toolbar logo to open your Home page). If a toolbar is missing, click the Import button in the Home page to import it.
• You might be trying to log in with your old toolbar login name and password. Log in with your new Conduit ID (email) and password.

 If you need more help, please click the Ask a Question button.

Go to the Edit Toolbar tab to start adding content.

You may want to begin with adding the components listed under Starting Points.

When you finish adding content to your toolbar, we suggest that you click the green Try Your Toolbar button, which installs your toolbar on your browser. This way you can see exactly what your users will experience when they install your toolbar.

Want more info, guidelines, and sample toolbars? Visit our Toolbar Resource Center.  

Active Rewards is a free program that rewards you for the number of daily active users of your Community Toolbar.

To join the Active Rewards program, just log in to your toolbar's Control Panel, go to the Make Money tab, and sign up. 

Don't have a toolbar yet? Create your free Community Toolbar and then click the Make Money tab in your Control Panel.

There are many ways to promote your toolbar. You can find some great ideas at the bottom of the DistributionTools tab of your Control Panel.

You can import your toolbars to your Conduit ID account on the Manage My Toolbars page. You can reach the page as follows:

1. In the drop-down menu under your Conduit ID in the Control Panel header, choose Account Settings.
2. The Manage My Toolbars page opens.
3. Click the Import button.
4. Enter the login name and password for a toolbar you want to import.
5. The toolbar will be added to your account.

If you try to cash out and receive a message that your Community Toolbar is still being processed into our system, it means that your toolbar is being reviewed by our Compliance team. Please contact compliance@conduit.com to check the current status of your toolbar.

Reminder: To be eligible to cash out, you must have joined the Active Rewards program at least 30 days ago and earned more than US$50.